The coronavirus (Covid-19) has an enormous impact on our daily life. Since Friday March 13th, we have been forced to close our campuses and have switched solely to digital education and work activities.
On Friday April 24th the National Security Council announced that the corona measures would be relaxed. Therefore, we have planned a partial restart for some of our education and exam activities on campus, starting Monday May 18th. Nevertheless, contactless education and work remain the norm for now.
AP has drafted a series of preventive measures. These help ensure:
- qualitative education and work activities
- maximum health and safety, by limiting the number of physical contacts and consequently further spread of the coronavirus (Covid-19)
Of course the general prevention measures also remain in force:
- Sick? Stay home.
- Keep your distance (at least 1,5 m) on and off campus.
- No physical contact (e.g. shaking hands, kissing, hugging, touching …).
- Wash (and sanitize) your hands regularly and thoroughly with water and soap.
- Sneeze or cough in a paper tissue, which you dispose immediately in a closed-off trash can.
- No paper tissue? Sneeze or cough in the crook of your arm.
We count on everyone’s citizen sense and common sense in following these measures on and off campus.
Below we have bundled frequently asked questions and answers about our preventive measures.
Do you have another question?
- First, check our general corona FAQ.
- Can’t find what you are looking for on this page either? Contact our prevention service.
- Would you like to report a corona-related issue? Contact our AP-infoline: 03 220 59 99.
Are all these measures on social distancing and hygiene really necessary?
The coronavirus (Covid-19) is highly contagious and spreads from human to human through small droplets. When you cough or sneeze the virus spreads by air onto nearby items and surfaces. Others can become contaminated when they breathe in these droplets or transmit them with their hands onto their eyes, nose or mouth. Therefore, extra measures are necessary.
The less people are on campus, the less risk for further spread of the virus. Therefore we have switched to digital work, education and exam activities from a distance, as much as possible.
Can anyone visit the campus?
No. For the time being, our campuses remain closed for the public.
Starting Monday May 18th limited access to our campuses is granted to students, staff and third parties on these 3 conditions:
- Your presence is strictly necessary (it can’t be postponed).
- You are not sick.
- You(r roommate) do(es) not belong to a risk group.
In short, access to our campuses is only granted:
|Student||For strictly necessary education and exam activities. These will be announced via the regular channels: mail, Digitap, Webuntis …|
|Staff||To borrow or return study materials (only after notice to the front desk).
After approval from your supervisor.
|Third parties||After approval from the managing board or Heads of Education.|
What are strictly necessary education and exam activities?
Education and exam activities that:
- Cannot be postponed
- Cannot be organized digitally from a distance
- Due to technical problems
- From a legal point of view
Are there extra checks on campus?
- We keep a daily overview of attendees and used rooms, in function of cleaning and disinfection.
- Security guards (from the firm Seris) will help monitor our campuses entrances. Make sure you have your student or staff ID card on hand at all times.
- Arrive on time and keep your distance (at least 1,5 m) during queuing.
- Meeting up with others on and near the campuses is not allowed.
Those who don’t follow the measures on hygiene and social distancing will be asked to leave the campus immediately.
May I visit the campus if I am sick?
No, absolutely not. Not even if you merely have disease symptoms.
- Stay home.
- Contact your doctor / GP by phone.
- Report your absence via the regular channels.
For Royal Conservatoire Antwerp:
- If you or your roommate test positive for coronavirus (Covid-19), with our without symptoms, report this via 03 220 59 99 and stay in self isolation at home for 14 days.
I wish to stay home preventively?
Some people are even more susceptible to cornavirus (Covid-19), because:
- You yourself belong to a risk group
- You live with someone who belongs to a risk group
In such cases, you can invoke force majeure.
- Ask your doctor / GP for a letter or certificate (mandatory!)
- Report this to your superior
- Head of Teaching (student)
- Supervisor (staff).
- We will look for a suitable solution together.
I have just returned from a stay abroad?
When you return as a student or staff after work, examination or educational activities abroad, this is considered an essential transportation..
Please follow the regulations of the country where you are located to see if returning to Belgium is allowed.
If you return, you must stay in home isolation for 14 days. Teleworking is allowed.
How can I keep my distance on campus?
Our campuses will be opened for a limited amount of people. In addition, we have worked out a circulation plan for each campus, to ensure maximum physical distancing. This entails:
- Entrances and exits.
- One way traffic wherever possible.
- Keep right at all times.
Phyiscal distancing depends on the room and situation. For instance:
At the front desk
- Physical distance is widened, if needed by extra plexi screens
- Follow the waiting spots on the floor.
How do I know where I may / must walk on campus?
The circulation plan must be followed strictly. It is made be visible by means of:
- Walking lines, markings and arrows
Please note: we cannot impose all these measures on every single campus due to architectural limitations. In such cases, please use your common sense:
- Act responsibly towards others.
- Communicate clearly (and preferably non-verbal) to maintain physical distance.
- Turn your back towards others, while crossing in the hallways or rooms.
May I use the elevator?
- Elevator use only for going up
- Some elevators are only accessable for certain people. This will be pointed out.
- Only 1 person in the elevator at a time
- Preferably use your elbow to operate the buttons
- Wear a mouth mask
May I use the lockers?
No, lockers cannot be used
• Personal belongings which cannot be stored in a locker, are exceptionally allowed in the (class)rooms.
• Keep some distance between the materials (e.g. stack your coats next to each other instead of on top of each other).
• Keep your distance when you store or collect your materials.
May I use the copy machine, printer, scanner?
Yes, these are operated contactless as much as possible.
- Wear gloves or use your elbow.
- Don’t use sharp objects (e.g. pen, keys) to avoid damage to the touchscreen.
May I use the bicycle rack or garage?
Yes. These remain accessible. Please note:
- You must wear a mouth mask upon entry.
- Bikes may be placed next to each other. But be sure to keep your distance (at least 1,5 m) when parking or retrieving your bicycle.
Are the campus libraries open?
Library services are carried out during the restart phase by means of prior registration.
- The libraries of the Academy and of the Conservatoire (currently housed in the Minerva building) work with adapted services. The libraries are closed, but students can order material via the procedure on Digitap.
- Students are notified by e-mail when these materials are available for collection, with the necessary instructions about registration, entrance to be used, ... Not everything can be borrowed at any time: the submitted materials are kept in quarantine for a while before they can be borrowed again.
May off-campus activities still take place?
Yes. Activities off-campus may proceed, if:
- There is no conflict with legal guidelines
- The necessary preventive measures can be upheld.
May internship visits still take place?
Internship visits are solely done digitally and from a distance.
Can I bring my own material(s)?
Yes. You must use your own material(s) during education and exam activities. Materials may not be exchanged.
Who can I turn to with computer problems?
Each campus has its own helpdesk. Check the contact details on ICT-pedia.
- First, our helpdesk will try to help you out from a distance (e.g. by telephone, Microsoft Teams, take over your computer …)
- No other option but a physical intervention? Then all parties involved wear:
- gloves during handling of the computer mouse or keyboard
- a mouth mask
Are the campus restaurants open?
No. For the time being we do not offer catering on campus.
- Cafeteria remain closed to avoid large gatherings in one spot.
- Students are not allowed to eat their lunch on campus, except for in the garden
- Staff can eat in their offices
- Vending machines for snacks and drinks are temporarily out of order.
How can I converse with others?
Several activities (e.g. front desk, enrolment of new students, consults …) require face-to-face meetings. Please note:
- Keep your distance.
- Use a plexi screen or face shield, or
- Wear a mouthmask.
- Sit diagonally from each other instead off opposite (no tête-à-tête).
How will mail be processed?
The risk for coronavirus contamination is minimal during mail processing. Follow the approach below when handling letters or parcels:
- First, open all envelopes / parcels (with a letter opener or scissors…).
- Wash your hands.
- Handle the envelopes / parcels with one hand and remove the contents with your other hand.
- Dispose of all packaging (in the paper waste).
- Wash your hands again.
Due to the travel time, it is not necessary to disinfect the mail contents.
Does AP provide protective equipment?
Yes. For those (who need to be) present on campus we will provide:
- Disinfecting hand sanitizer
- Mouth masks
Unfortunately, our stock is rather limited, due to the big demand for protective equipment. So:
- Only use what you need.
- Please don’t take extra materials home with you.
Must I clean my hands?
- Disinfect your hands upon entry on campus. We provide hand sanitizer at every entrance.
- Wash your hands regularly and thoroughly. Preferably with running water and liquid soap. This is a must:
- After you have sneezed, coughed or blown your nose
- Before and after every toilet visit
- Before and after you eat something
- Before and after you remove your mouth mask or gloves
What if I have to sneeze and cough?
- Sneeze and cough in a paper handkerchief.
- Use a new paper handkerchief each time and throw it away in a garbage can (residual waste).
- No handkerchief? Cough or sneeze in your elbow cavity.
- It is safer to keep enough distance in your social interactions to slow down the spread of the virus.
Must I wear gloves?
Wearing gloves sometimes gives a false sense of security. Therefore, this will not be generally required.
Gloves are only mandatory:
- When carrying out cleaning activities
- When manipulating transferred documents, materials …
- When using (lab)materials
- When using someone else’s computer mouse, keyboard … (ICT-intervention)
Replace your gloves:
- When they are no longer intact (e.g. rippings)
- After max. 4 hours wear
- When starting a new task
Used gloves will be collected via the residual waste.
Must I wear a mouth mask?
Wearing a mouth mask is a useful measure. It prevents:
- That others get exposed to the virus, should you yourself be sick
- That you are exposed to the virus, should others be sick
A mouth mask is mandatory during motionary activities (i.e. when you move around campus and might come into close contact with others (you can’t keep your distance (min 1,5 m)). For instance:
- In the hallways
- In the elevator and on the stairs
- In (class)rooms
A mouth mask is not required during stationary activities (i.e. when you remain in one place and don’t come into close contact with others (you can keep your distance (min 1,5 m)). For instance:
- When you sit down in a classroom, lab, office …
- During written exams where everyone is seated.
Wearing a mouth mask may be appropriate when playing an instrument. Instruments do not tolerate alcohol and therefore cannot be disinfected (see also question 'Do I have to disinfect my instrument?' further on this webpage)
How to put on a mouth mask?
- First, wash your hands thoroughly.
- Make sure you only touch the ribbons or elastic ear loops.
- Never touch the inside of your mouth mask.
- Adjust the top of the mask by molding it to your nose.
- Make sure there are no gaps along the sides.
- Make sure your nose, mouth and chin are covered.
How to wear a mouth mask?
- Mask on? Make sure you don’t touch your mask (nor the rest of your face).
- Mask out of place? Readjust it, but make sure you only touch it from the sides.
- Avoid putting it on and taking it off repeatedly.
- Replace your mouth mask after 8 hours, after 4 hours of intensive use (e.g. talking) or even quicker when the mask is damp or dirty.
How to remove a mouth mask?
- Make sure you only touch the ribbons or elastic ear loops.
- Wash your hands thoroughly after you have taken it off.
- Taken your mask of shortly (e.g. to drink)? Place it in a clean space which can easily be cleaned or in a breathable bag.
How to wash a mouth mask?
- Place used mouth masks in a closed, fabric bag, which you wash together with the mask.
- Clean your mouth mask after every single use.
- Wash it with some washing detergent and rest of your laundry in the washing machine at 60° C.
- Boil it in a cooking pot (which you only use for this purpose).
- Hand wash? Iron your mask afterwards on a high temperature.
- Wash your hands after you’ve handled a used / dirty mask.
- Never put your mouth mask in a fridge or freezer. The cold won’t kill the virus, but you will be at risk of contaminating your food.
- Make sure your mouth mask is fully dry before re-using it. Preferably, you should own at least two mouth masks, so you can alternate.
How to store a mouth mask?
- Don’t leave your mouth mask lying around.
- Store your mouth mask in a fixed and clean spot.
- Wash your hands before you handle a new mouth mask.
May I use the toilets on campus?
Yes, off course.
- Wash your hands before and after each toilet visit. This helps avoid cross-contamination when touching door handles and other surfaces.
- Keep your distance in the toilet block. The number of people allowed inside = the number of sinks.
- Toilet occupied? Wait in the hallway and keep your distance.
- Dry your hands with paper towels or a towel roll. Avoid single towels and hand dryers. (Hand dryers will be out of order.)
- Feel free to use disinfecting hand sanitizer after you have washed and dried your hands.
What if there is no toilet paper or soap available?
This might happen, since all of us are washing our hands (even more). We ask all of you to keep an eye on. All out of soap? Report this to the front desk of your campus immediately.
May I use the showers on campus?
No. All showers and changing rooms (individual and communal) are closed due to hygienic reasons.
Are the ventilation systems still active?
Yes. Temperature and CO2 control will not be adjusted. In case of mixing with outside air, 100% outside air is chosen.
What do I do with borrowed material from the campus?
Hand-delivered documents and borrowed materials (including from front desk and production) are stored for at least 48 hours (in a separate area) or disinfected immediately before they can be collected or made available again.
Do I have to disinfect my instrument?
Instruments are NOT disinfected.
Disinfecting musical instruments with disinfectant is not recommended by the luthiers, tuners and experts we have consulted. Many of the materials are not resistant to the alcoholic disinfectants. Strings lose their protective coatings, piano keys risk becoming porous, loss of lacquer when used on surfaces, etc.
How to minimize the risk of contamination?
- Students use their own instrument(s) as much as possible
- Wash hands before and after playing
- Wear mouth mask if practicable
- Door handles are decontaminated when entering and leaving the premises
For guidelines for exams we refer to the course specific information on Digitap. Follow the links.
Is there extra cleaning on campus?
Yes. DeSingel's cleaning plan has been adapted: used areas are additionally polished.
What must I do in case of a fire (alarm)?
The circulation plan is dismissed in emergency situations.
- Leave the building as soon as possible via the nearest (emergency) exit.
- Wear a mouth mask.
- Try to keep your distance during evacuation.
What must I do when someone requires first aid?
During first aid interventions:
- Keep your distance (at least 1,5 m).
- You may approach a victim if you wear nitrile gloves and an FFP2-mask.
- CPR trumps rescue breathing during reanimation.
The complete scenario was also published on Digitap. Follow the links below: